Press Release On Data Exposure

RoboCent, Inc.
(757) 821-2121

2129 General Booth Blvd Suite 103-277
Virginia Beach, VA 23451


On July 15th, 2018 RoboCent was notified by Bob Diachenko, Head of Communications at Kromtech Security Center that an online repository has been exposed to the public internet. This allowed unauthorized access to files hosted by RoboCent without requiring login credentials. The repository was immediately secured and a thorough review process ensured all other repositories managed by RoboCent were also properly secured.

  1. The exposed data has been secured. The affected database was from 2013-2016 that has not been used in the past two years and is considered outdated in the industry. Our active data is properly secured and requires a password to access. All inactive data has also been secured on our servers.

  2. We have no evidence to support that this data has been accessed by any third parties for inappropriate use. The affected data is a very small portion of the full data that is housed by RoboCent and represents a very small unique voter count.

  3. No customer information beyond the name of their campaign was released in the data exposure. No customer phone numbers, addresses, email addresses, SSN, credit cards, or bank account information was accessible. No voter data contained any Personally Identifiable Information in accordance with Virginia law. No SSN, Driver's License Number, state identification number, bank account information, credit card information, PIN codes or passwords were exposed. While the data could be considered sensitive it is not considered private and is publically available information.

“We take this data exposure very seriously.” Trawick stated, “We are working with both our development team and legal team to ensure this is handled quickly and properly.” In response to the type of data that was leaked, Trawick said “All voter information that was exposed is publically available information. While this does not mitigate the fact that we [RoboCent] carelessly mismanaged data, none of the exposed data was private Social Security Numbers, bank account information, or health records. We do not store that kind of information.”